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Customer Service
Customer Service is the cornerstone of our business and we want you to be delighted with your XL Ties Chicago purchase. However, we know that from time to time products aren’t exactly what you thought they were going to be. If that is the case with your purchase and your silk necktie is in original purchase condition, we will gladly exchange or refund your purchase.

Simply contact our Customer Service staff at 866-4XL-TIES (866-495-8437) or email us to arrange the return.

Our address for returns is:
XL Ties Inc.
ATTN: RETURNS
1241 W. Farwell Ave., Suite 1C
Chicago, IL 60626

XL Ties Inc. does not pay for return shipping.